Paleis Het Loo | Visitors with disabilities

Visitors with disabilities

 

  • Persons accompanying individual disabled visitors pay the regular admission fee. Those accompanying groups from care institutions are admitted free of charge. Applications should be sent to info@paleishetloo.nl  at least three working days prior to the visit.
  • The distances in the grounds of the palace are considerable. We would advise you to take plenty of time for your visit and to choose a quiet day. Avoid national holidays. Tuesdays, Fridays and mornings are the quietest period.
  • Paleis Het Loo offers golf cart transport between the entrance building and the palace (return ticket €1 per person, room for a maximum of eight). Transport of wheelchairs/walkers is possible.
  • Paleis Het Loo is accessible to wheelchairs and walkers but it is not wheelchair-friendly because of the limitations of the building and the presence of gravel paths in the gardens
  • Paleis Het Loo is a 17th century palace with a rich history. The possibilities of installing lifts are limited and the corridors are narrow. Access for wheelchairs wider that 76 cm is minimal.
  • The main building has two lifts measuring 208 cm in height, 140 cm in depth and 89 cm in width.
  • If you need assistance with the lift please mention this to the attendant checking the tickets.
  • Practically all the interiors can be visited with the exception of the upper storey of the East Wing (Museum of the Chancery of the Netherlands Orders) and the Chapel.
  • The temporary exhibitions, the restaurants and the film theatre are accessible. The continuously screened introductory film can be viewed in the film theatre which can accommodate a maximum of ten wheelchair users.
  • There are WCs for visitors with a disability.
  • Visitors with disabilities will be unable to take part in the regular guided tours outdoors. The alternative is a talk that can be given from a fixed point in the gardens. An audio guide of the museum is an alternative to the indoor guided tour.
  • There are parking places for disabled visitors in the general car park (Amersfoortseweg).
  • The walk from the ticket office at the main entrance to the ticket check at the palace takes about eight minutes.
  • Guide dogs are admitted.
  • Wheelchairs can be borrowed at the ticket office upon displaying an identity card. They cannot be reserved.